- staff are getting harder to find and keep
- organisations are struggling to find the soft skills they require such as communication and managerial skills - rather than the technical skill sets.
This combined with an ongoing need to meet customer expectations and align IT strategy to business goals (as discussed here previously) demonstrates that departments must now focus on developing their existing talent for the future, and furnishing both the skills and the departmental culture for success.
A closer examination of the process of development can be found at http://www.optimiset-d.co.uk/resources/ .
Further details of the research are available at http://www.computerweekly.com/Articles/2008/06/03/230926/sap-warns-of-talent-crunch-in-three-years.htm
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